ASA Towing & Auto Repair Service Frequently Asked Questions

Call 512-271-5540. We dispatch towing and roadside assistance 24 hours a day, seven days a week. On a highway, give the road, direction of travel and nearest exit. In a parking lot or garage, give the entrance and level so the driver can find you.

Yes. Our service area includes Cedar Park, Del Valle, Hutto, Manor and Pflugerville. If you’re farther out, give us the pickup location first so we can confirm coverage before you wait for a truck.

Give us the pickup and drop-off locations, the vehicle’s year, make and model, and whether it rolls and steers. Mention a damaged wheel, a low garage entrance or a vehicle stuck off the pavement. Those details help us work out the distance and equipment needed and give you a price for your tow.

Yes. We handle local and long-distance tows. Have the shop name and street address ready. For an after-hours drop-off, check where the shop wants the vehicle parked and how it accepts the keys.

A flatbed carries the whole vehicle with all four wheels off the road. Give us the model and mention lowered suspension or a damaged wheel when you book so we can plan how to load it.

We transport motorcycles on a flatbed and secure them with motorcycle tie-downs. Tell us the type of bike and whether the wheels turn, especially if the bike has been dropped. That helps the driver plan the pickup before arriving.

Yes. We offer roadside tire changes. Tell us which tire is flat and whether you have an inflated spare and the key for any locking lug nuts. If there’s no usable spare, we can discuss a tow to a tire shop.

We can test the battery where the vehicle is parked. A discharged battery may start with a boost. If it can no longer hold a charge, we offer mobile replacement. Have the year, make and model ready so we can check the battery fit.

We can bring a mobile charger to your vehicle in Greater Austin. The goal is enough range to reach a nearby charger. Give us the EV model, your location and the station you’re trying to reach. If roadside charging won’t work for your situation, we can discuss flatbed transport.

Yes. We deliver diesel, regular gasoline and premium gasoline. Tell us which fuel your vehicle takes and exactly where it stopped. The delivery is intended to get you to a nearby fuel station.

Usually we can help where the car is parked. Our lockout service uses vehicle-entry tools to open the door. Give us the make and model and tell us where the keys are, especially if they’re in the trunk.

Yes. Ask for winching and describe where the tires are sitting, how far the vehicle is from firm pavement and which direction it faces. A winch can pull it back onto solid ground. If the vehicle is damaged and can’t be driven afterward, tell us you may also need a tow.